NAB’s Rachel Slade: lessons learned from NPP roll-out

Rachel Slade has watched the New Payments Platform (NPP) grow from multiple perspectives. As a director on NPP Australia’s Board and from within participating organisationsmost recently as Group Executive Personal Banking at the National Australia Bank. In this episode Rachel reflects on whether the NPP we see today meets the expectations set by the Real Time Payments Committee back in 2013, and the lessons to apply to the future delivery of the NPP’s Mandated Payments Service.