General public

Members of the public wishing to enquire about how they can make faster payments via the NPP, or have a question about their PayID or a transaction linked to that PayID, should contact their financial institution.

Becoming a Participant, Identified Institution or an Overlay Service Provider

For general and technical information, as well as information about how you can access the NPP, you can email

If you are seeking to partner or collaborate with one of our Participants, you can see who is involved here.

Media and press

Please email