Short-cuts to help you find what you need quickly:
Accessing the NPP
Understand the different ways you can connect to the Platform
Financial institutions offering NPP payments to customers
Organisations offering NPP connectivity services to third parties
PayID
Contact your financial institution if you need help with the following:
- Issues related to a payment
- Creating a PayID
- Identifying which bank account a PayID is linked to
- De-registering or moving a PayID
- Reporting a scam, incorrect payment or fraud
To access the PayID brand guidelines and marketing material please head to the PayID brand portal.
For any other queries please visit our Frequently Asked Questions or contact us here.
Media enquiry
For media enquiries, please contact Australian Payments Plus at media@auspayplus.com.au.